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    Comment obtenir un remboursement sur votre achat de jeu/clé cd

    How to get a refund on your game/cd key purchase? IN MOST CASES IT MAY BE POSSIBLE TO GET A REFUND ONLY IF YOU HAVE NOT USED THE KEY 1. Contact customer support on the merchant page where you purchased your game/cd key. (the contact/support page is usually located at the very top or very bottom of the homepage) 2. Make sure to gather all possible data regarding your purchase that customer support may need.
    • Order ID
    • Order number (Transaction Number)
    • Transaction Date
    • Payment Method
      3. Chat with them to know their policy on refunds (usually if you use the key you can’t get a refund).* *Please note that not all merchants accept to refund especially if no mistake was made by the merchant himself. 4. If the merchant didn’t send you a response or you didn’t like it, then you can contact us by email or live chat so that we can try to help you (attach the conversation with the merchant to your request). *If you need more assistance or have any other questions you can contact us through our live chat support (bottom right) or send us an email at  support@allkeyshop.com , we will be more than happy to help you.

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